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Systems and ProcessesDocumentation of your Systems and ProcessesDoes your business have a document that sets out all the systems and processes in your business? It is not enough that there are computerized systems because manual processes always build around these and bad habits can be introduced unless there are approved procedures set down in writing. Many businesses that fail do so because staff introduced bad processes that were draining the system of cash or other resources and no one picked this up until it was too late. Auditors don’t always find these during statutory audits. Additionally, frauds happen in companies because of bad systems. Bad habits set in and this is why it is essential that companies have set down procedures so that all staff do their job in the prescribed manner, and no matter how many changes in staff there are, once there is induction training in place all new staff do the job in exactly the same way. It is a bit like running a franchise, set down processes make the business easy to run and less dependent on the business owner or manager being there all the time. A systems and processes document sets out all tasks to be performed in an organization and who should perform them. We can facilitate your company to put in place such a document and, if required, keep it updated regularly. Evaluating Management Structures Many companies are looking at their management structures so that they are assured that they are ready for growth and able to maximize all the opportunities that come their way in the market. Also companies that are going through change need to review structures so that they know they have the right people with the right skills to move the business forward. Changing management structures goes hand in hand with business process re engineering. One is pointless without the other so that the business is protected from a breakdown of the systems which could ruin a good and profitable business. Business Process Re Engineering Most companies carry excess overheads which in times of plenty may not be noticed on the bottom line. In an economic downturn, this changes and managers are trying to run businesses while at the same time cut overhead costs. It can be difficult to motivate staff during this time and therefore it is important to approach the cost reduction exercise with care and also with speed. Some companies cut costs without due attention to their systems and processes and as a result put their entire business at risk. In advance of any big cost reduction exercise, it is important to establish how the workflow happens and where the systems controls are so that after a major cost reduction exercise their businesses are still run effectively with the proper controls in place. Also it is important that the organization is working smart using technology where possible to assist them in making work more efficient and at the same time increasing efficiency. We can assist you in this and provide you with the benefit of experience so that you can carry out this project with less risk and in an organized way that should bring more benefits to your business. This process is also important if businesses are introducing new IT systems as it gives them an opportunity to look at their businesses again and re engineer the processes. |
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